1. Introduction
This Privacy Policy explains how we collect, use, store, and protect the personal data of users visiting the website of our accommodation Abrigos Baleeiros – Rural Tourism, located in the Azores, in compliance with the General Data Protection Regulation (GDPR) and other applicable legislation.
By using this website, the user agrees to the terms of this Privacy Policy.
2. Data Controller
The data controller is:
Pico Outdoor & Lodging, Lda Ladeira do Miradouro Nº 3 Feteira 9930-054 CALHETA DE NESQUIM Pico Island – Portugal Tax ID (N.I.P.C.): 516145088 E-mail: info@abrigosbaleeiros.com Telephone : +351 932 876 181 (Call to National mobile network)
3. Personal Data Collected
While browsing the website, we may collect the following data:
3.1 Data provided directly by users
- Name
- Email address
- Phone number
- Data necessary for booking requests or contact
3.2 Automatically collected data
- IP address
- Device type and browser
- Pages visited
- Date and time of access
- Data from cookies and similar technologies (see section 7)
4. Purposes of Data Processing
The personal data collected is used to:
- Respond to information or contact requests
- Manage reservations and provision of accommodation services
- Send important communications related to the stay
- Send newsletters or promotional offers (only with explicit consent)
- Improve the user experience on the website
- Comply with legal obligations, namely tax or security obligations
5. Legal Basis for Processing
We process personal data based on:
- Contract execution (accommodation bookings)
- Consent (newsletter subscription, optional cookies)
- Legitimate interest (website improvement, fraud prevention)
- Compliance with legal obligations
6. Data Sharing with Third Parties
Personal data may be shared with:
- Booking platforms (e.g., Booking, Airbnb), when the reservation is made through these platforms
- Accommodation service providers (e.g., IT management, accounting)
- Public authorities, when legally required
Data will never be sold to third parties.
7. Cookies and Similar Technologies
The website uses cookies to:
- Ensure its correct functioning
- Analyze usage statistics
- Remember user preferences
- Present personalized content (if applicable)
Upon accessing the website, the user may accept or refuse non-essential cookies. A detailed description can be found in the Cookie Policy.
8. Data Retention
Personal data is kept only for the period necessary for the purposes for which it was collected or for the time required by law.
- Contact data: up to 2 years
- Booking data: up to 10 years (tax obligations)
- Cookie data: as defined in the Cookie Policy
9. Rights of Data Subjects
Under applicable legislation, the user has the right to:
- Access their personal data
- Rectify incorrect or incomplete data
- Request data erasure (“right to be forgotten”)
- Limit processing
- Object to processing
- Data portability
- Withdraw consent at any time, when applicable
- Lodge a complaint with the CNPD (National Data Protection Commission)
Requests related to these rights can be sent to:
Email: info@abrigosbaleeiros.com
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration.
11. Links to Third-Party Websites
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites. We recommend reading their respective privacy policies.
12. Changes to this Privacy Policy
We may update this Policy occasionally. The latest version will always be available on the website, indicating the update date.
Last update: November 2025
13. Contact
For questions related to privacy or personal data processing, contact us via:
E-mail: info@abrigosbaleeiros.com Telephone : +351 932 876 181 (Call to National mobile network)
